Frequently Asked Questions

Evolve Chiropractic has always been an inclusive practice and this has not changed due to Covid-19.  We do not discriminate against anyone based on sex, gender, race, creed, vaccination status or ability to wear a mask.  All community members are welcome.

We want to reassure you that we are doing everything we can to keep our community safe.

  • Our administrative team and practitioners regularly clean with with disinfectant wipes
  • Hand sanitizer is available for everyone on our reception counter and in each of our rooms
  • Pens used at front reception for patients signing forms or receipts are wiped down after each use with disinfectant wipes.
  • All staff are continuing to wear masks and in the near future we will be upgrading to P2 masks and face shields.  This will be done to ensure that we can continue to provide care to the community and as an attempt to minimize the risk of our practice members needing to isolate (in the event of a close contact).

We recommend everyone strongly boosts their immune system. We have supportive supplements available to purchase in the clinic that can help to boost your immunity.

As the saying goes, an ounce of prevention is worth a pound of cure, so rather look to ways to protecting yourself effectively.

  • If you have developed any of the signs or symptoms of Covid-19 we would ask you to reschedule your appointment for 2 weeks time, or until you have had a negative Covid-19 test.
  • If you have been to any hotspots in the last 2 weeks or if you are self isolating please give us 12 hours notice to cancel or reschedule your appointment.
We understand that arriving at the clinic for the first time can be nerve racking. Filling out paperwork, learning new faces and names, and getting to know your way around the centre can be an overwhelming experience. Our aim at Evolve Chiropractic and Wellbeing is to help you feel at ease and as relaxed as possible on your first visit by making the whole process as smooth and simple as possible.

Patient Forms – Upon entering our office, our receptionist will welcome you and request that you complete the relevant forms. This paperwork provides us with your contact details and any information that your provider requires prior to your consultation. Our receptionists are more than happy to email these forms to you so that you can complete them in the comfort of your own home ahead of time.

Consultation – Next, you will have a consultation with your practitioner to discuss your health-related problems, concerns, and potential treatment options. This initial visit is designed to learn more about you, your condition, and your expectations. It helps us determine how we can meet your goals.

Examination – After your consultation and with your consent, your practitioner will perform a complete examination. If you are seeing one of our chiropractors it is possible depending on your specific condition, you may need to be referred for X-rays.

Report of Findings – Once the information is collected and examinations are performed, your practitioner will give you a detailed report of all findings, discuss recommendations, notify you if your condition requires care with other providers and answer any questions you may have.

Treatment – If your condition is something we believe we can help you with than at the conclusion of the consultation, examination and report of findings, and after obtaining your written informed consent, you can choose to experience your first treatment.

Evolve Chiropractic and Wellbeing believes in the value of wellness care for you and your family. Our office offers a HICAPS facility for you to claim your chiropractic treatment, massage therapy, or acupuncture through your private health insurance provider on the spot. As a bonus, our chiropractors are all registered as preferred providers for several private health companies, and providers for the Department of Veteran’s Affairs.

Evolve Chiropractic and Wellbeing provides chiropractic treatment for motor vehicle accidents, and workers compensation cases.

Evolve Chiropractic and Wellbeing does not hold accounts, payment is required at the time of the treatment. We accept Cash/EFTPOS/Visa/Mastercard.

Our focus at Evolve Chiropractic and Wellbeing is to actively help you and your family in taking responsibility for your health, wellness, and disease management. We assist and guide you to take the time to care for the important people in your world: you and your family. To make your wellbeing as affordable as possible, we offer a concession to anyone holding a valid student card, concession card, or pension card. We also offer a wellness concession rate.

Low Level Laser Therapy aka Photobiomodulation is the use of laser/LED light to improve tissue repair, reduce pain and inflammation and promote tissue healing wherever the beam is applied.

How does it work?
The basic science: When cells are stressed, a compound called nitric oxide (NO) binds to the cell reducing adequate ATP (energy) production and increasing inflammation. When laser light (or LED’s) are applied to the skin the damaged cells in the injured or painful area (below the skins surface) absorb the light displacing NO from the cell. As that energy (ATP) is restored to the cell, oxidative stress is reduced. This puts the cells back on the path to healing the injured area more quickly.

In a nut shell: LLLT acts like a local anaesthetic which reduces the pain signals going to the brain. After several treatments, the nerves in the affected area become less irritable and pain lessens. By blocking the pain over a period of time muscles in the affected area become more relaxed and tissues heal. As your pain is reduced you can become more active and natural healing progresses.

What areas are treated?
Lymph nodes that drain the area of injury are treated to stimulate a reduction in inflammation and oedema. The area of injury is stimulated to increase local tissue repair. The nerves that innervate the injured area are inhibited to produce a local analgesic effect. Finally, tender areas around the site of pain are treated to inhibit muscle spasms and trigger points. These areas are found by examining the painful area during each treatment.

How long does a treatment take?
Total treatment time varies between 15 and 30 minutes and can be applied two or more times a week. Research has indicated that a dosage period longer than 20-30 minutes provides no additional benefit to the affected area. Of course, the dosage duration depends upon the size of the area to be treated eg. a lower back will take longer to treat than a wrist.

How often do I attend and for how many treatments?
Initially treatment is given 1-2 times a week for 2-3 weeks. This can vary depending on the severity and chronicity of the condition and the area needing treatment. The longer the pain has been present and the more severe the pain the more often treatment may need to be given. An average course of treatment usually runs between 6 and 8 treatments.

How quickly will I feel a benefit?
Generally, by the 4th treatment you will start to feel some benefit, though some
patients do feel better after the first treatment. Whilst every person’s condition is different (even in subtle ways) you will know within a few sessions if PBMT is going to benefit you. Avoiding known factors that can make the pain worse and resting the area will help speed up the treatment. The more quickly your pain improves the fewer the treatments needed and the greater the time between treatments.

Does laser therapy cause any pain?
LLLT is non-invasive and does not hurt, the light being emitted produces no heat and most patients report little to no sensation at all during treatment. The laser used in this technique is applied to the skin without any burning or cutting.

What happens during the treatment?
You will sit or lie comfortably during treatment. The laser machine will not make a sound when it is on but will make a “beep” every second that it is switched off at the probe.

Are there any side effects?
Most patients have no problems with the treatment. A small percentage of patients may feel tired, nauseated, or dizzy for a few hours following the treatment or may experience some worsening of pain for a day or so after the treatment. This usually passes without need for medication. Before and after each treatment we ask you to drink a glass of water as this will help minimise side effects.

In over 30 years of evidence-based research there have been no reported lasting side-effects from LLLT.

Do you have to do anything else during the course of treatment?
You will be asked to limit those activities which bring on your pain. These activities will be gradually resumed as your pain improves over the course of treatment. If possible, it is helpful to apply hot packs after the treatment for a minimum of 15 minutes. This can be repeated as often as you like. You can continue with other gentle therapies such as chiropractic, massage and exercises. These are considered complimentary processes to laser therapy and can speed up the healing process and reduce inflammation.

You will need to come for an initial assessment to see if your condition is likely to respond the treatment. Not all painful conditions can be treated this way.

Do I need a referral for this treatment?
No, you do not need a referral from your GP for this treatment.

Can I let my GP know what is happening?
If you would like your general practitioner to know that you are having laser therapy, a letter will be written to her/him at the beginning of the course of treatment and she/he will be kept informed of your progress.